Service and Support
Digitec offers a comprehensive package of services to ensure the smooth operation of your company’s IT systems.
We provide full functionality of the resources entrusted to us, from hardware, through software and network problems. Professional, fast service and comprehensive services at the highest level guarantee customer satisfaction. We offer our clients a settlement in the form of a monthly flat fee or a fee for each intervention of the digitec specialists.
A very interesting proposal in our offer is the so-called remote technical support service. With Remote Assistance, it is possible to share a user session with a digitec specialist to solve a problem directly or to assist with installation, configuration, or operating system configuration.
Our offer is addressed to all Clients: individuals, small, medium and large companies.